Index

Tamada Vietnam Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of protecting personal information in the services provided on this website, complies with the Law on Personal Data Protection and has established the following privacy policy (hereinafter referred to as "this policy").

Article 1: (Definition of personal information)

Article 2: (Company information)

Company name: Tamada Vietnam Company Limited
Address: Lot CN4.4B, Dinh Vu IZ, Dinh Vu – Cat Hai EZ, Dong Hai ward, Hai Phong city, Vietnam
Legal representative: IWAKAJI NOBORU (Mr) Position: General Director

Article 3: (Method of acquiring personal information)

When you register to use our service, we may ask you for personal information such as your full name, date of birth, address, telephone number, email address, name of company where you are working.

In addition, we may collect the information regarding transactions and settlements, including personal information of customers made between customers and our business partners, etc., from our business partners (including information providers, advertisers, advertisement distribution destinations, etc.; hereinafter referred to as "Business partners").

Article 4: (Purpose of using of personal information)

The purposes for which we use personal information are as follows:

To provide and operate our services
To respond to inquiries from customers (including verifying their identity)
To send emails about new features, updates, campaigns, etc. of the services you are using, as well as information about other services provided by our company.
To contact you as necessary regarding maintenance, important notices, etc.
To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes and to refuse their use.
To allow customers to view, change or delete their own registered information and to view their using status.
To issue invoice for paid services
Purposes incidental to the above purposes of use

Article 5: (Change of purpose of use)

The purpose of use of personal information will be changed only if it is reasonably recognized that the purpose of use is related to the purpose before the change.

If we change the purpose of use, we will notify you of the changed purpose in a manner specified by our company or publish it on this website.

Article 6: (Safety measures of personal data)

In order to protect personal information, we will take measures based on Law on Personal Data Protection, such as managing the personal information, specifying how to take personal information out of the country, and preventing unauthorized access by third parties, in order to prevent the leakage, loss, falsification, destruction, etc. of personal information.

Article 7: (Provision of personal data to third parties)

1. Our company will not provide personal information to third parties without agreement in advance, except in the following cases, unless permitted by the Law on Personal Data Protection or other laws and regulations:

1.1 When it is necessary to protect a person's life, body or property and it is difficult to obtain the individual's consent.

1.2 When it is particularly necessary for the improvement of public health or the promotion of healthy children development and it is difficult to obtain the individual's consent.

1.3 When it is necessary to cooperate with a national government, local government or person commissioned by them in carrying out duties prescribed by law and obtaining the individual's consent may impede the performance of their duties.

1.4 When the following matters have been notified or published in advance and we have notified to the Authorities:

- The purpose of use includes provision to third parties.

- The items of data to be provided to third parties.

- The means or method of provision to third parties.

- Suspension of provision of personal information to third parties at the request of the individual.

- The method of accepting the individual's request

2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be considered a third party.

2.1 When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use.

2.2 When personal information is provided in connection with business succession due to merger or other reasons.

2.3 When personal information is jointly used with a specific person, the individual is notified in advance or made easily accessible to the individual of the fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the users and the name or title of the person responsible for managing the personal information.

Article 8: (Procedures for personal data)

If a customer requests disclosure of personal information or records of provision to a third party, our company may request disclosure, except in the following cases:

1. When disclosure may harm the life, body, property or other rights and interests of the individual or a third party.

2. When disclosure is likely to significantly impede the proper performance of our business.

3. When disclosure would violate laws and regulations

4. When it cannot be confirmed that the request for disclosure is from the related individual

Article 9: (Suspension of use of personal information)

If a customer requests that we suspend or delete the use of their personal information (hereinafter referred to as "suspension of use, etc.") because their personal information is being handled beyond the scope of the intended use or has been obtained by fraudulent means, we will conduct the necessary investigation without delay.
Based on the results of the investigation, we determine that it is necessary to comply with the request, we will suspend the use of the personal information without delay.
If we suspend use, etc. or decide not to suspend use, etc., we will notify you without delay.
If suspending use, etc. would involve a large amount of expenses or is otherwise difficult to suspend use, etc. and alternative measures necessary to protect the rights and interests of customers can be taken, we will take these alternative measures.

Article 10: (Contact for inquiries or complaints regarding to handling of personal information)

If you have any questions, concerns, complaints or other inquiries regarding to our handling of personal information, please contact us at the address listed below.

Company name: Tamada Vietnam Company Limited
Address: Lot CN4.4B, Dinh Vu IZ, Dinh Vu – Cat Hai EZ, Dong Hai ward, Hai Phong city, Vietnam
Telephone: +84-225-374-4186
E-mail: office@tamada.vn
Department in charge: General Affairs

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Issued on December 1st 2025

Basic policy on information security:

In an increasingly information-dependent society, Tamada Vietnam Co., Ltd. believes that more effective use of information assets and information security measures are essential to contribute to society by providing useful services.

In order to contribute to the above goal, we have established the "Basic policy on information security" as follows and all parties involved must comply with it.

Information assets related to all activities under our control shall be subject to protection and appropriate management measures shall be taken for each of them.
All of our officers, employees, temporary workers, part-time workers, outsourced workers, employees of partner companies and other people who handle information assets in the course of our business will recognize the importance of information security and will comply with this Basic policy on information security.
In protecting information assets, we will comply with relevant laws and industry standards.
We will take appropriate measures to prevent unauthorized access, leakage, falsification, loss, destruction, and disruption of use of information assets and will continuously improve our information security system to respond to new threats.

Tamada Vietnam Company Limited

General Director

IWAKAJI NOBORU